A watched pot never boils?   The truth is, once you turn the heat up, change is inevitable. The real question is, will you get the...

Who doesn’t love a bit of spring cleaning? Me. It’s me. I don’t love it. I want there to have been spring cleaning, but I certainly don’t...

I spent several days last week with an executive team discussing role clarity for their division. Who does what. Which jobs don’t do...